Privacy Notice

Because your creativity deserves privacy, and we’re here to protect it.

Introduction

Creators HQ (“we,” “our,” or “us”) is committed to protecting your personal information. This privacy notice outlines how we collect, use, and share your data when you visit our website (the “Site”) or apply for membership and services. Please read this carefully, and if you have any questions, contact us at [hello@creatorshq.com].

What Information We Collect

For Visitors: When browsing our Site, we may collect data such as:

Technical information including traffic data, IP address, browser type, and time zone.
Information you voluntarily provide, such as your email when subscribing to our newsletter.

For Applicants and Members: When you apply for membership or services, we collect information such as:

Name, email address, and contact details.
Company name (if applicable).
Payment information for transactions.
Responses to inquiries or application forms.
Information shared through interactions at Creators HQ events or via video calls.

How We Use Your Information

We use your information to:

Provide you access to our Site and services.
Improve our Site’s functionality and user experience.
Process membership applications and deliver our services.
Manage your account and respond to inquiries.
Send you updates and marketing about Creators HQ events and services (with your consent).

For Applicants, we may also use your information to:

Assess and manage your application for membership or services.
Keep internal records and improve our programs.
Provide anonymized data for internal analytics and benchmarking.

How We Share Your Information

We may share your information with:

Service providers working on our behalf, such as payment processors or IT service providers.
Third-party partners, including government agencies, industry partners, or creative enablers, where necessary.
Legal authorities or regulators, if required by law, or to protect our legal rights.

Your data will not be shared with external organizations for their own marketing purposes unless you provide explicit consent.

Data Security

We have implemented security measures to protect your data. However, please note that no method of data transmission over the internet is 100% secure. We encourage you to contact us immediately at [email address] if you suspect any security incident.

How Long We Keep Your Data

We retain your data only as long as necessary to provide our services, or as required by law. Personal information that is no longer needed will be securely deleted or anonymized.

Your Rights

As a user, you have the following rights:

Right to Access: Request access to the information we hold about you.
Right to Rectification: Request correction of any inaccurate or incomplete data.
Right to Erasure: Ask us to delete your data where no longer required.
Right to Restrict Processing: Request that we limit how we use your data.
Right to Withdraw Consent: Withdraw consent for processing your personal data at any time.
Right to Lodge a Complaint: File a complaint with a data protection authority.

If you’d like to exercise any of these rights, please contact us at [email address].

Marketing

We may send you information about Creators HQ’s events, services, and news. You can unsubscribe from our emails anytime by clicking the link in our communications or contacting us directly.

Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of these other sites, and we recommend reviewing their privacy notices before sharing your information.